He is responsible for overseeing IT solutions, managing vendor relations, and ensuring the smooth onboarding and offboarding of staff. His strategic management of vendor agreements, contracts, and licensing is crucial for maintaining the firm’s technological edge and operational efficiency. Additionally, Zack’s role involves mentoring new talent, promoting a collaborative work environment, and effectively communicating complex technical concepts to his colleagues. His dedication to professional development and his contributions to HR&A’s strategic goals highlight his importance in the firm’s mission of making cities great!